Terms & Conditions

01 Agreement to Terms

Welcome to Oronno Plants. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part, you may not access our services.

These Terms apply to all visitors, users, and customers of Oronno Plants.

02 Definitions

• "Website" - Oronno Plants accessible at our domain
• "Services" - all products, services, and features offered through our website
• "User / You / Your" - the individual accessing our website
• "We / Us / Our" - Oronno Plants
• "Products" - items available for purchase on our website
• "Order" - a request to purchase products from our website

03 Account Registration

3.1 Account Creation

To place orders, you may need to create an account. You agree to provide accurate, current, and complete information; maintain your information; keep your password secure; accept responsibility for all activities under your account; and notify us of any unauthorized access.

3.2 Account Eligibility

You must be at least 18 years old to create an account and make purchases.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

04 Products & Pricing

4.1 Product Information

We strive to provide accurate product descriptions and pricing. Colors may vary slightly due to screen settings, product dimensions are approximate, and we reserve the right to correct any errors.

4.2 Pricing

• All prices are displayed in Bangladeshi Taka (BDT/৳)
• Prices are subject to change without notice
• Promotional prices are valid for the specified period only
• We reserve the right to cancel orders with pricing errors

4.3 Product Availability

Product availability is subject to stock levels. We reserve the right to limit quantities or discontinue products without notice.

05 Orders & Payment

5.1 Order Placement

By placing an order, you confirm that you are authorized to use the payment method provided, all information is accurate, and you accept the total price including shipping.

5.2 Order Confirmation

An order confirmation email does not constitute acceptance. We reserve the right to accept or decline orders at our discretion.

5.3 Payment Methods

• Cash on Delivery (COD) - pay when you receive your order
• bKash - mobile banking payment
• Nagad - mobile banking payment

5.4 Payment Verification

For mobile banking payments, orders will be processed after transaction verification. Provide accurate transaction IDs to avoid delays.

06 Shipping & Delivery

We deliver throughout Bangladesh. Delivery times are estimates and may vary. You are responsible for providing accurate delivery information, being available to receive the delivery, and inspecting products upon arrival.

07 Returns & Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

08 Intellectual Property

All content on this website - including text, graphics, logos, images, product descriptions, website design, software, and code - is the property of Oronno Plants and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.

09 User Conduct

You agree not to use our website for any unlawful purpose, attempt unauthorized access, interfere with website functioning, submit false information, engage in fraudulent transactions, harass our staff or other users, or use automated systems to access our website.

10 Limitation of Liability

Oronno Plants shall not be liable for indirect, incidental, or consequential damages; loss of profits or data; damages from unauthorized access; service interruptions; or third-party actions. Our total liability shall not exceed the amount paid for the specific product in question.

11 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

12 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13 Contact Information

For questions about these Terms: